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Notes & Links

The iPhone Learning Curve

Whenever anything complex is manufactured in large quantities, there's bound to be a certain amount of failure.

When the product being manufactured is as complex as an iPhone, where there are a scores of components, each of them complex in their own right and subject to their own potential failures, then the mathematical likelihood of a glitch in the final product increases.

What's important about bugs or glitches in any new product, annoying as they may be, is what the manufacturer learns from each individual episode and what's done about it to ensure that it doesn't recur. Henry Ford called failure an opportunity to begin again more intelligently.

Apple's iPhone Learning Curve

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