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New Focus on Behavior as Airport Security Evolves

Depending on more technology, better intelligence and more intensive training of screeners to “think and engage with customers,” the agency is working on what it calls a “checkpoint evolution.” Part of that evolution is to maintain a calm, orderly environment at checkpoints — because disruptions themselves provide opportunities for a would-be terrorist, he said.

Continue reading at NYTimes.com

Jan. 5th, 2009 Comments (0) Tagged: Airports, Security, Travel

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